Privacy Policy
Last Updated: October 24, 2024
1. Introduction
At Cable Serve ("we", "us", or "our"), we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website cableserve.online (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect About You
We collect several types of information from and about users of our Website, including information:
- Personal Information: By which you may be personally identified, such as name, postal address, e-mail address, telephone number, and payment information.
- Service Information: Information about your current service providers, service interests, and property details relevant to installation.
- Technical Information: About your internet connection, the equipment you use to access our Website, and usage details.
3. How We Collect Information
We collect this information:
- Directly from you when you provide it to us (e.g., by filling out a lead form or calling us).
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us (e.g., service quotes, availability checks).
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To contact you regarding service offers and promotions (only with your explicit consent).
5. Disclosure of Your Information
We do not sell your personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business (e.g., installation technicians, billing processors).
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
7. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Cable Serve
Phone: +1 (877) 470-3460
Email: privacy@cableserve.online